Thursday, 31 March 2016

How to Fix Error - After Cisco AnyConnect VPN Client connected access to Internet sites becomes unavailable.?

After Cisco AnyConnect VPN Client connected access to Internet sites becomes unavailable.

I have Asus laptop with Windows 7 64-bit Home Edition which
I want to use for work from home.
My company provided me
with special website from which I'm able to successfully
establish Cisco AnyConnect VPN connection.
But each after this VPN connection has been set, I loose Internet connection, so I cannot open any website on my Firefox, Internet Explorer, my Thunderbird e-mail box also becomes unavailable.
And the only way to get normal Internet connection back is to
reboot my laptop.
I asked for the help support guy who is responsible for VPN connection in my company.
He checked my  proxy configurations both manual and automatic, and some other
things from VPN side, but found nothing wrong.
So he thinks there is something inside Windows 7 which blocks network access, but he is not Windows 7 expert.
Please advise.

Keys to the Problem After Cisco AnyConnect VPN Client connected access to Internet sites becomes unavailable.

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Hi  sprs29593,
For more specialized assistance on this issue, please repost your query on TechNet Forum.
TechNet Forum
Thanks and Regards:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.

Using Windows troubleshooter:

  • Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
  • A new window will open. Click View all from the left pane.
  • Scroll down to the bottom and click on Windows update.
  • Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
  • The troubleshooter will automatically detect problems and fix it.
  • Now, close this window and try download/install the app which was previously showing error.

Another Safe way to Repair the Problem: After Cisco AnyConnect VPN Client connected access to Internet sites becomes unavailable.:

How to Fix After Cisco AnyConnect VPN Client connected access to Internet sites becomes unavailable. with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your system.  Run it, and it will scan your computer. The junk files will be shown in the list.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been removed.

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