Crash dump on fairly new laptop, windows 7
my laptop has windows 7 home premium.
I bought it in November 09.
I am having a lot of crash dump errors with blue screen.
I have not installed new hardware.
Please help
Keys to the Problem Crash dump on fairly new laptop, windows 7
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Hi,
Use the methods such as SFC, CheckDisk, Driver Updates, and others in the troubleshooter
referred to in this link as they will help solve or at least narrow down the issues.
After those
you can post the information from BlueScreenView and these other utilities so we can offer
more specific advice.
Of course checking with a real computer shop or System Maker's
Support would be a good idea however I would try the possible solutions you can first.
Check this thread for information using BlueScreenView, MyEventViewer and other methods
to troubleshoot BlueScreens - top 3 replies (+1 other).
http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990
You can use BlueScreenView to paste the BSOD info into a message here.
VIEW - HTML Report ALL ITEMS or Right Click on a BSOD line and select same.
Then
copy and paste the lines in to a message here.
Be sure and check the filename section.
Also check the time in MyEventViewer for other possible information.
===========================================================
Check with these utilities to see if any information can be gathered :
This is an excellent tool for posting Blue Screen Error Information
BlueScreenView - Free - scans all your minidump files created during 'blue screen of
death' crashes, and displays the information about all crashes in one table.
http://www.nirsoft.net/utils/blue_screen_view.html
-------------
MyEventViewer can be checked at the time of the BlueScreen (BSOD) to within a second
or so of the time of the BSOD to provide more information as to possible cause - see TIP.
MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.
TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file -
set it to a bit before and after the time of the BSOD.
http://www.nirsoft.net/utils/my_event_viewer.html
------------
AppCrashView - Free - a small utility for Windows Vista and Windows 7 that displays
the details of all application crashes occurred in your system.
The crashes information
is extracted from the .wer files created by the Windows Error Reporting (WER) component
of the operating system every time that a crash is occurred.
AppCrashView also allows
you to easily save the crashes list to text/csv/html/xml file.
http://www.nirsoft.net/utils/app_crash_view.html
Hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Make Sure that your Hardware Meets the System Requirements
You need to double-check your computer's hardware configuration against the following Microsoft requirements. If your computer hardware is not up to par, then make sure you upgrade where necessary before continuing:
Microsoft Windows Requirements :
- 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
- 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
- 16 GB available hard disk space (32-bit) or 20 GB (64-bit)
If your computer meets the minimum requirements above, then continue on…
Recommended Method to Repair the Problem: Crash dump on fairly new laptop, windows 7:
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