Computer freezes randomly and shuts down itself automatically while in sleep mode.
I have a Dell Inspiron 570 desktop computer.
It keeps "freezing or in other words hanging up when I put a DVD or try opening something such as Word.
It's only about a year old and it's running Windows 7 HP x64.
It freezes for like 10 seconds but then it
will work again.
Also sometimes when its in sleep mode it will randomly just turn off and then when I turn it back on it shows the Windows shutdown unexpectedly error.
Also it has two hard drives installed 1TB & a second one 500GB.
Now, it also has 7GB of RAM installed.
4GB can preinstalled but my question is that the rest of the 3GB ram is like this: 1 2GB stick; and another 1 GB stick of RAM that I took out from another computer and put into it.
Could the freezing be related to the
Please help me out!
Original Title: Windows 7 Freezing Issue: Help Please!
Anwsers to the Problem Computer freezes randomly and shuts down itself automatically while in sleep mode.
Thank you for posting your query on Microsoft Community Forum.
As per the description, I understand that your computer freezes while trying to run DVD or opening a Microsoft Word file.
Also, sometimes it shutdown automatically while in sleep mode and when restarted it comes up with the “Windows
shutdown unexpectedly” message.
I would appreciate if you can provide us the following information to help us understand the issue better.
Have you added a new memory (RAM) stick recently? Does this problem started after adding the new RAM?Do you get any error message when system freezes?Which Windows 7 version is installed on your computer?
Sometimes an additional stick of RAM in the system might cause this issue.
There is a limit to how much memory (RAM) your computer hardware and your operating system can handle.
Some older computer mother boards can handle a maximum
of 4 GB of RAM whereas some newer motherboards can handle up to 16 GB or more.
Basically, the issue may not
be because you have more RAM memory but more RAM sticks.
In some cases, the system freezes or goes to no boot situation due to larger no.
of RAM sticks than the system requirement.
So, for better performance, I would recommend you to install one stick
of larger memory (Say 8 or 16 GB) than 4 sticks of 4 GB each.
Having more RAM reduces Windows' dependency on virtual memory, which in turn frees up CPU and disk resources, making the computer run more efficiently.
To know on how to manage RAM and virtual memory on your system, I would recommend
you to refer to the following Knowledge Base article thoroughly.
RAM, virtual memory, pagefile, and memory management in Windows
Memory Limits for Windows and Windows Server Releases.
Also, I would suggest you to follow the troubleshooting steps in the article below, refer the section “My computer hangs or freezes randomly”
Windows 8.1, Windows 8 or Windows 7 hangs or freezes.
For Windows shuts down itself unexpectedly in sleep mode issue, you may follow the steps in the article below to run Windows inbuilt power troubleshooter to get the problem automatically detected and fixed.
Open the power troubleshooter.
If the issue persists, you may create new power plan and check if the issue persists.
Follow the steps in the link below to change, create or delete a power plan:
Change, create, or delete a power plan (scheme)
Hope this helps.
Please let us know the results.
Feel free to write us back for any further assistance, we’ll be glad to assist you.
In this method we will try to Boot in Safe mode with Networking and see if the error still persists.
- Search "MSCONFIG" and Open.
- Click on Boot Tab
- Tick Safe Boot in Boot Option
- Select Network.
- Click Apply and OK.
- Reboot your System.
Recommended Method to Repair the Problem: Computer freezes randomly and shuts down itself automatically while in sleep mode.:
How to Fix Computer freezes randomly and shuts down itself automatically while in sleep mode. with SmartPCFixer?
1. Download Error Fixer . Install it on your computer. Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.
2. After the scan is done, you can see the errors and problems which need to be repaired.
3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed
Related: Best Way to Download Satellite L645-SP4004M WinDVD BD for Toshiba v.10.0.6.110 driver,Download Toshiba Satellite C655D-S5057 Wireless LAN Driver v.22.214.171.1248.0,Method to Update & Download Toshiba Satellite L650-BT2N22 Web Camera Application v.126.96.36.199 driver,How Can You Update & Download Toshiba Satellite L775D-S7220GR Value Added Package v.1.6.0130.640204 driver,Download Toshiba Satellite Pro L750-SP5176FM Sleep Utility v.1.4.0025.000101 driver,Best Way to Download NVidia GeForce 6100 VGA Driver v.304.51 Certified,How Can You Update & Download NVidia GeForce 9300/nForce 730i VGA Driver v.310.19 Certified,Method to Download NVidia GeForce GT 330M Driver v.340.65,How Can I Update & Download NVidia GeForce GTX 590 Driver v.280.26 WHQL,Method to Download NVidia Tesla C2050 Driver v.319.17,Way to Download RealTek RTL8100C(L) Driver v.5.01,Way to Download RealTek RTL8100E Drivers v.694,Way to Update & Download RealTek RTL8101L Auto Installation Program v.6.110 driver,Method to Update & Download RealTek RTL8111G PXE and RPL ROM code v.2.58 driver,How to Update & Download RealTek RTL8411B(N) Driver v.10.003,Best Way to Update & Download ASUS A53SV nVidia Graphics Driver v.188.8.131.5286,Method to Herunterladen ASUS K75VJ Intel Rapid Storage Technology Treiber v.184.108.40.2060,How Can You Update & Download ASUS CG8580 Intel Chipset Driver v.220.127.116.119,Method to Update & Download ASUS K41VD Intel INF Update Driver v.18.104.22.1685,Way to Update & Download ASUS Pro70T NB Probe v.3.0.0026 driver
Read More: How to Fix - Computer wakes up from sleep in 10 seconds.?,Tech Support: Computer freezes trying to open files or launch programs from desktop,Computer reboots after exiting forced sleep mode (powrprofmode setsuspend state) [Solved],Solution to Error: Conditional formatting: shortcut to applying the same format to different rows (each row needs to be considered independently),Troubleshoot:Computer says there is a malfuction with my USB device, what should I do? (Code 43) Error,Can't change homegroup sharing permission,Can't connect XP shared printer to Win7 except as a local printer.__,Can You Connect the LAN Adapter for Wii On your Windows 7 Laptop?,Can These Files Be Deleted,Can’t install Microsoft Flight Simulator X Gold Edition error 1722